We're Hiring a 911 Public Safety Telecommunicator!
Post Date:12/06/2023 1:16 p.m.
We’re fortunate in Eden Prairie to have our own 911 Emergency Communications Center and to have an incredibly talented group of professionals who answer 911 calls in Eden Prairie 24/7. While we do not have Public Safety Telecommunicator (PST) positions open often (seven of our 12 dispatchers have been with the department for 20 years or more), we are currently recruiting for someone to join our team.
In Eden Prairie our Emergency Communications Center answers an average of 45,000 calls each year. Calls range from car lockouts to shoplifting to death investigations. Our PSTs know our officers and firefighters, as well the City itself – its infrastructure, streets, parks, shopping areas, schools, etc. – and are therefore able to provide customized service to people who call 911.
When hiring 911 Public Safety Telecommunicators, we look for candidates who can communicate in a clear and concise manner, exhibit self-confidence, maintain professionalism while under pressure, make good decisions in a timely manner and perform at a high level of accuracy.
